You are experiencing "phantom touches" or lag on your touchpad.
: Users on the Acer Community Forums noted that updating to 1.0.0.10 occasionally broke the internal link to external USB or wireless mice, forcing the cursor to lock up entirely.
Open → Bluetooth & devices → Touchpad .
If your touchpad or mouse stops working after installing the 1.0.0.10 update, follow these steps to restore functionality: acer incorporated hidclass 10010 full
The table below outlines the most common error scenarios:
If your tracking peripherals or integrated pointer mechanisms malfunction directly after applying this firmware deployment, use the following isolation steps to recover functionality: 1. Re-Enabling a Hidden Touchscreen
Right-click the problematic device and select . You are experiencing "phantom touches" or lag on
While it aims to improve communication between the hardware and the operating system, it has been a frequent source of user confusion and system performance complaints in the Acer Community Forums. What is the HIDClass 1.0.0.10 Update?
It appears in the Windows Update panel under "Optional Quality Updates" or "Driver Updates".
Acer Incorporated - HIDClass - 1.0.0.10 Should I install this If your touchpad or mouse stops working after
: It acts as the "glue" between the hardware and the OS, abstracting complex data into signals Windows can understand. Classification
That would be a – usually caused by a faulty Acer OEM HID driver. In that case:
It defines how custom buttons (like the Fn key combos), integrated trackpads, or Airplane Mode toggles pass signals to Windows.
When you see , it refers to a specific driver package or device node manufactured or customized by Acer for your specific hardware. The "10010" typically denotes a specific revision, build number, or hardware ID tied to an Acer-branded peripheral or an integrated trackpad/keyboard component. Common Causes of HIDClass 10010 Errors
If your Device Manager shows a problem next to "Acer Incorporated HIDClass 10010 full," you may experience: