Dutch Bros Employee Handbook Top !!install!! -

Dutch Bros is famous for 60-second drive-thru times. However, the handbook explicitly states that efficiency cannot sacrifice connection . The top priority is the "Dutch Luv" – the eye contact, the fist bump, the question about your dog.

Employees generally wear Dutch Bros branded apparel, which is frequently updated through company clothing drops. When wearing personal clothes, items must be clean, free of offensive graphics, and practical for a fast-paced kitchen environment. Safety and Hygiene

While culture is king, the handbook contains strict operational "Top Rules" that are non-negotiable. dutch bros employee handbook top

: Onboarding begins with cultural training (stories and shared values) before operational training to ensure new hires understand the brand's priorities. www.entrepreneur.com Corporate Governance & Ethics

Broistas are encouraged to give away free drinks at their discretion (The "Random Act of Caffeine" clause). However, this must be documented via a "Push Button" on the POS. If you give away a drink and don't log it, it is considered theft. That is a top-tier violation leading to immediate termination. Dutch Bros is famous for 60-second drive-thru times

Employees walk down the drive-thru lane with tablets to take orders early, reducing wait times.

The , often referred to as the "Broista Manual" or "The Manifesto," serves as the essential blueprint for the company’s unique "Dutch Luv" culture. For employees, it outlines everything from specific drink builds to the high-energy behavioral standards expected at the window. Core Values: The Three Pillars Employees generally wear Dutch Bros branded apparel, which

Base pay is often supplemented by tips, which can add significantly to hourly earnings. The company also offers a 401(k) match after one year of employment.

Dutch Bros Coffee is famous for its high energy, rapid service, and exceptionally friendly staff. Behind the cheerful interactions at the drive-thru window lies a structured training system and a comprehensive set of guidelines.

: Employees must follow specific appearance guidelines provided by their location.