Send an email to Carrier software support (typically software.systems@carrier.com ) or use the Carrier software registration portal. Include the following details: Your full name and company name Your Carrier Customer Number (if known) The HAP 5.1 Serial Number from your purchase receipt The you copied in Step 1 Step 3: Enter the Authorization Code Once Carrier emails you back with the code: Return to the HAP 5.1 Registration window. Paste the code into the Authorization Code field. Click Activate or OK . Common Activation Troubleshooting
This "Authorization Code" implementation is critical for OAuth 2.0 flows. If your HAP attempts to redirect a user to a browser for login and then return to the app:
Understanding the HAP 5.1 Authorization Code: A Complete Guide to Carrier HAP Licensing
The HAP 5.1 Authorization Code has several use cases, including:
During the installation, you will be prompted to enter the Company Name . Important: This must be entered exactly as it appears in the official license email sent by Carrier. Complete Installation: Finish the installation process. Launch HAP: Open the HAP software for the first time. hap 5.1 authorization code
The Hourly Analysis Program (HAP) v5.1 by Carrier is a premier software tool for HVAC system design and energy modeling. For engineering firms and HVAC professionals, activating this software correctly via the is essential to unlocking its full design capabilities and ensuring seamless project workflows.
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: If you cannot find your code, you should contact your local Carrier representative or software supplier. Support Channels : Technical assistance is available through the Carrier eDesign Suite Support page or by emailing software.systems@carrier.utc.com Important Considerations for Version 5.1 Subscription Expiration
When you purchase or license , the developer (Carrier) provides an authorization code—sometimes called an access code or license key—to unlock the software's full features after installation. Send an email to Carrier software support (typically
Visit the official Carrier software registration website or email the details to Carrier's software support desk ( software.support@carrier.com ).
: Upon purchasing or renewing a license, you will receive an email from Carrier containing your customer number and code.
: Users can contact a regional Carrier supplier to purchase a license and receive their customer number and code via email. Official Support
It is sent via email from Carrier Software Systems when you buy the software, upgrade it, or renew a maintenance contract. Click Activate or OK
Note the new generated by the new machine.
Do you need help a license or troubleshooting a specific error message during activation?
: Ensure you are using the code for the correct version. For instance, codes for version 5.10 or 5.11 may be specific to those updates. Contact Support : You can reach out to the Carrier eDesign Software support team for license retrieval or technical assistance. Official Documentation
Install HAP 5.1 on the and note its new Locking Code.