If you are trying to connect to a specific computer, ensure that AnyDesk is actually running and active on that machine. The service must be active on the target PC for a connection to be established. Summary Checklist Is Windows Firewall allowing AnyDesk (Private + Public)? Is your VPN turned off? Are you running the latest version of AnyDesk? Is the target computer's AnyDesk service active?
Last updated: 2025. Always ensure you are using the latest version of AnyDesk (v8.0.10 or later) for optimal network stability.
Ensure the AnyDesk application is fully active on both the local and remote devices. If using an "On-Premises" version, verify the status of your internal server.
Temporarily disable any VPN to see if it solves the issue. anydesk win32 error 10061
The most common cause is the firewall blocking the application.
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If you’ve changed AnyDesk to use a custom port (via command line or configuration file), ensure the same port is specified during connection (e.g., 192.168.1.10:7071 ). Also verify no other application is using that port. If you are trying to connect to a
If none of the above worked, your Windows network configuration might be "stuck." Open as an Administrator.
Open the and navigate to System and Security > Windows Defender Firewall .
You should see something like: TCP 0.0.0.0:7070 LISTENING Is your VPN turned off
While classic firewall issues usually cause timeouts (error 10060), some aggressive security suites (Bitdefender, Kaspersky, Norton) send a TCP RST packet to refuse the connection, triggering error 10061.
Corporate/ISP restrictions
: Security software like Kaspersky or Norton may be blocking the connection.
The error typically occurs because the AnyDesk service on the remote computer is not running, or a security barrier (like a firewall or antivirus) is blocking the specific port or application signal. 1. Check Remote Service Status