Reset Epson L396 Fix < PRO · 2026 >

If you don’t want to download risky software, many online sellers offer a remote reset service.

The process is not illegal nor does it permanently damage the printer if done correctly. It simply restores the counter so you can continue using a perfectly functional machine. Follow this guide carefully, always clean the pad first, and you can double or triple the life of your EcoTank printer.

This guide will walk you through both processes, providing step-by-step instructions to get your Epson L396 back up and running. reset epson l396

How to Reset the Epson L396 Ink Pad Counter: A Step-by-Step Guide

Press the physical power button on your Epson L396 to turn it off. Click on the computer screen prompt. Turn the printer back on. If you don’t want to download risky software,

Under the Port drop-down menu, choose the active option that reads instead of Auto Selection to avoid connection timeout drops. Click OK .

This is arguably the most important type of reset for any Epson printer owner. The Epson L396 has an internal counter that tracks how much ink has been used during cleaning cycles. This ink goes into a "waste ink pad." Once the printer thinks the pad is full, it will lock up to prevent an overflow. Follow this guide carefully, always clean the pad

A pop-up message on your computer screen will state: "A printer's ink pad is at the end of its service life. Please contact Epson Support."

Save your time – you cannot reset the service counter without software or a tool.

A hard reset, also known as a factory reset, will restore your printer to its original settings. This method will erase any custom settings, such as Wi-Fi configurations.