Select 0 for weighable items or 1 for non-weighable (by count/piece) items. Press [PRT/*] .
Note: Calibrating a legal-for-trade scale usually requires certified calibration weights and may break a regulatory seal. Turn off the scale.
Turn on the scale while holding down the and [★] keys simultaneously.
Items can be retrieved using preset speed keys or direct number entry. Via Direct Entry digi sm-500 scale user manual
The standard operational state for weighing items, calling up PLUs, and printing labels.
The user manual dedicates a significant section to maintenance, as scale longevity depends on it.
| Symptom | Likely Cause | Solution | |---------|--------------|----------| | Won’t turn on | Dead batteries/poor contact | Replace batteries. Clean contacts with dry cloth. | | Fluctuating readings | Drafts/vibrations or overload | Move scale to stable surface. Remove weight >500g. | | “EEEEE” error | Overload (over 500g) | Immediately remove weight. Calibrate after overload. | | “LO” or battery icon | Low voltage | Replace batteries. Do not mix old and new. | | Display shows negative | Tare not cleared or sensor issue | Press Tare with empty pan. If persists, recalibrate. | | Slow response time | Very cold environment | Let scale warm up for 15 minutes at room temperature. | | “Err” during calibration | Wrong calibration weight | Use exact weight (e.g., 200g if display asks for 200g). | Select 0 for weighable items or 1 for
Slide a new roll of labels onto the supply spindle, ensuring the labels feed from the bottom of the roll.
Complete Guide to the Digi SM-500 Scale: Operation, Configuration, and Troubleshooting
6 kg / 15 kg (dual range) or 15 kg / 30 kg (dual range). Turn off the scale
Slide a new roll of thermal labels onto the supply spindle, ensuring the labels feed from the bottom. Pull the label backing sheet past the print head.
Over time, adhesive residue and dust accumulate on the print head, causing faded or streak-filled labels. Turn off the scale. Dampen a cotton swab with 90% Isopropyl Alcohol. Gently wipe the black heating element line on the print head. Allow it to dry completely before reloading labels.