Cadworx Splm Error 7502 -

: Open services.msc and ensure the Intergraph SmartPlant License Manager service is "Running."

Error code 7502 is a —it signals that the CADWorx client application cannot establish a connection with the SPLM license server to read license data.

Ensure the SPLM version installed on the workstations matches or is compatible with the SPLM version running on the main license server.

The client machine is pointing to an outdated, misspelled, or unreachable license server name.

On the user's workstation, open the utility. Select the License Machine Center option. Click on Configure Service or Select License Machine . cadworx splm error 7502

Ensure the license file on the server matches the physical hardware.

Open the utility tool on the local machine.

If you have exhausted all six steps and the error still appears, contact Hexagon Technical Support. Provide them with the SPLM_Log.txt file (found in the SPLM installation directory) and a screenshot of your SPLM_LICENSE_SERVER environment variable. With that information, they can identify if you are facing a rare hardware ID collision or a corrupt network packet issue.

Yes, this error can occur across many versions, including CADWorx 2014, 2016, 2018, and newer releases. : Open services

Ensure its is "Running". If it is not, right-click on it and select Start . Double-click the service and set its Startup type to Automatic to ensure it starts when your computer boots up. If the service fails to start, the issue likely lies with the license file itself.

Some users on dial-up connections or dynamic IPs have successfully resolved error 7502 by installing a Microsoft Loopback Adapter:

The CADWorx SPLM Error 7502 occurs when the software is unable to read data from the SmartPlant License Manager (SPLM) server. This typically indicates a communication breakdown between your local workstation and the license host. 🛠️ Common Causes and Solutions

Often, the client machine simply loses its configuration map to the server. On the user's workstation, open the utility

In the realm of Computer-Aided Design (CAD), license management is a critical, albeit often overlooked, infrastructure component. Hexagon’s CADWorx suite relies on SPLM to manage the entitlement and usage of software features. Error 7502 is a specific return code generated by the SPLM client agent when it cannot successfully validate or retrieve a license token from the designated server. Understanding this error requires an understanding of how SPLM differs from standard FLEXnet/FlexLM licensing, particularly regarding its handling of IPv4/IPv6 protocols and firewall port assignments.

Error 7502 indicates that the software could not read data from the SmartPlant License Manager (SPLM) server

file in the CADWorx directory) to see if a secondary error, like

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