Log Analysis: Check /var/log/vmkernel.log to see if the error codes match those mentioned in the article.
By following these tips and exploring the resources mentioned in this article, users can gain a deeper understanding of KBVMWare article 78708 and other free solutions, ultimately optimizing their VMware experience.
immediately after both installations finish. This allows the kernel driver verification library to reload with SHA-2 protocols active. Step 4: Run the VMware Tools Installer
KBVMware Article 78708 is useful for several reasons:
: For VMware Tools 12.2.0 and later, you also need the Microsoft Visual C++ 2015-2022 Redistributable installed in the guest OS.
for signing Windows drivers. Consequently, legacy systems that lack SHA-2 support fail to verify the digital signatures of modern VMware Tools drivers, leading to installation errors or non-functional devices. Broadcom Community Affected Operating Systems The article primarily concerns the following versions: (Service Pack 1) Windows Server 2008 R2 (Service Pack 1) Windows Server 2008 Broadcom TechDocs Recommended Solutions
VMware Knowledge Base Article 78708, now updated to 320066, outlines that installing VMware Tools 11.x or newer on older Windows systems requires manual installation of SHA-2 code signing support. Without applying Microsoft updates KB4474419 and KB4490628, the installation fails due to an inability to verify driver signatures. For the full, updated article, visit Broadcom Support Portal Broadcom TechDocs
VMware Knowledge Base article 78708 details that installing VMware Tools version 11.0.0 or later on Windows 7 SP1 or Windows Server 2008 R2 SP1 requires manual installation of Microsoft security updates KB4474419 and KB4490628 to support SHA-2 code signing. Without these updates, installation fails because these legacy operating systems lack default support for the newer signature standard. For the full details, visit Broadcom Support Portal . VMware tools fail to install on Windows 7 Guest | Fusion
Comprehensive Guide to VMware Tools Installation Failures on Legacy Windows (KB 78708)
The primary solution offered in KB 78708 is the execution of a automated cleanup script. This is much safer than manually deleting files via the command line.