Listeners often prefer the audio format because it allows them to hear the specific "Late Night FM DJ" voice and tone that Voss recommends for calming a counterpart . Key concepts covered include:
Maya had spent the pandemic isolated in her one-bedroom apartment, her startup crumbling, her savings vanishing. She felt like every conversation—with investors, landlords, even her own sister—was a battle she kept losing.
Disclaimer: This article is for informational purposes. Always listen via authorized platforms to support the author, Chris Voss, and the publishers. never split the difference audiobook online listen 2021
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: Let the salesperson do the talking. Use calibrated questions to make them lower the price for you. Listeners often prefer the audio format because it
The audiobook, which runs for approximately , details several actionable techniques:
If you are looking to stream or download Never Split the Difference online, several reliable audio platforms offer the book with premium narration by Michael Kramer, whose steady delivery perfectly captures Voss's strategic tone. 1. Amazon Audible Disclaimer: This article is for informational purposes
Repeat the last three words (or the critical one to three words) of what the other person just said. This simple trick encourages them to keep talking, elaborate on their position, and inevitably reveal vital information. 3. Labeling
Inspired by the audiobook, Alex decided to take a different approach with Sarah. He called her back and started by asking open-ended questions, such as "What's driving your concerns about the investment?" and "How do you see the future of our company?"
Identify and name your counterpart's emotions. Use phrases like, "It looks like you're afraid of losing control," or "It seems like you feel this contract is unfair." Labeling diffuses negative emotions and reinforces positive ones. 4. Triggering "That's Right"